IT Support Services

Customer service

VAST AI's customer service team supports IT professionals and software users around the world. The team is familiar with a wide range of IT and software technologies, and they are able to help customers with a variety of tasks, including:

  • Choosing the right GPU configuration for their AI and machine learning workloads.

  • Getting started with VAST AI's platform.

  • Optimizing their AI and machine learning workloads.

  • Troubleshooting and resolving technical problems.

  • Getting the most out of VAST AI's features and services.

Commonly Asked Questions

Some common questions about IT support services

  • How do I troubleshoot a problem with my software?

    If you are having a problem with your software, activation or status you can try the following:

    • Check the documentation and knowledge base for information about your problem.
    • Contact customer support for assistance, by clicking support.
    • Choose your subject, and explain in detail the main problem.

  • How do I request a new feature or functionality?

    To request a new feature or functionality, you can contact your sales representative or customer support.

  • How do I get help with migrating to a new version of your software?

    Your sales representative or customer support team can help you with migrating to a new version of your software. They can provide you with documentation and guidance on the migration process.

  • How do I get help with integrating your software with other systems?

    Your sales representative or customer support team can also help you with integrating your software with other systems. They can provide you with documentation and guidance on